My skepticism towards blockchain was a silent one, which had been going on among years of running my own business.The questions that customers raised were about paying in crypto, and I had an opportunity to decline it in a polite way all the time.It was not that I did not believe in the idea,I believed too much in stability.My profit margins were low, my suppliers required accuracy and my customers were less concerned with newness.Whenever I tried to use blockchain payments, I encountered the same issue: almost all fees were modified, the transaction time was too long, and the system was created in such a way that it was intended not only to traders but merchants.Then, practically as an incident, Plasma came into the conversation.
One of the partners indicated a new payment integration that is based on Plasma. I was hesitant.I was not going to risk my income.It was not a promise of growth that made me convinced, but a promise of control.The system enabled the transactions to occur in a short amount of time on the periphery chain, not eliminating the possibility of settling safely within the main chain.That mattered.It also implied that I was able to take payments without putting my business at needless risk.It was not plasma that asked me to gamble, but to make the effort.
Week one was so suspiciously smooth. Payments were made instantly.Buyers did not suffer at the checkout counter.No desperate refreshments, no encouragement emails inquiring where the money was.It was easy to reconcile at the end of every day.Plasma wiped off tension that I had silently believed to be inevitable.I understood the extent to which I had been mentally exerting myself to cope with uncertainty.As soon as that burden had been removed, I was able to concentrate on running my business rather than tracking transactions.
Customer behavior is what I was surprised at the most.Citizens were more confident paying.They returned more often.Others even said that they enjoyed the fact that the experience was normal.That word stayed with me.Blockchain had always been experimental something you put up with under the ideology.Plasma changed that.It turned blockchain into something boring in the most optimal sense.Can be assured that predictable systems are trusted and loyalty is developed by trust.This is not a new lesson in the business world and is not common in new technology.
Lessons on operations were also present. Employees did not require a lot of training. They did not need to know about Plasma or even of its existence.The system absorbed the complexity without much noise and prevented both employee and customer to receive any information which was not essential.In cases where problems arose, small ones which are bound to occur in any business it was easy to solve as a result of the design of Plasma.This was a revelation that I was never caught on the other side of the fence since I had confidence in investing in crypto solutions.
In the long run other merchants enquired what had changed.Why had I suddenly become comfortable in accepting blockchain payments? We were not discussing scaling or architectures based on layer two.I talked about sleep.Of not being concerned whether a transaction would malfunction during peak hours.About consistency.Plasma has aligned blockchain to the values that commerce has never stopped relying on reliability, transparency, and accountability. It did not create trade it admired it.
Nowadays, blockchain payments are not a business experiment anymore.They are just an alternative that is trusted by the customers.Plasma did not transform me into a technologist or even an evangelist.It did this more, it won my confidence steadily and in a truthful way.It is only such an adoption that matters in the actual economy.Plasma demonstrated that once technology can find ways to adapt to the expectations of a human being, and not the reverse, it ceases being disruptive and becomes useful.
